These terms apply to every order placed with Printazora (www.printazora.com). By placing an order you agree to them. Printazora is based in San Jose, California, USA.
1. Made-to-order production
Every product is printed after you order. Colors, finishes and personalization are confirmed before production. Personalized items cannot be cancelled or changed once printing has started.
2. Processing time
Standard designs are usually dispatched within 3 to 7 business days. Personalized and custom items usually take 5 to 10 business days. Bulk orders and complex designs get a timeline in your quote. Processing starts after payment and, for custom items, after you approve the design preview. The estimated lead time is shown on the product page or in your quote.
3. Shipping destinations
Orders ship from San Jose, California, to addresses in the United States. International shipping is available on request. Contact us for a quote.
4. Shipping rates
Shipping is calculated at checkout or included in your quote. It depends on the size and weight of the parcel, the destination and the carrier service.
5. Delivery time
After dispatch, delivery time depends on the carrier and service chosen. Carrier estimates are not guaranteed. Your total wait is the processing time plus the transit time.
6. Order tracking
When your order ships, we email you a tracking number.
7. Address accuracy
Please check your delivery address before you pay. If a parcel is returned or must be re-sent because of a wrong or incomplete address, the cost of re-shipping is paid by the customer.
8. Packaging and damage
Items are packed to protect them in transit. If your order arrives damaged, email info@printazora.com within 48 hours of delivery with your order number and photos. We will repair, reprint or refund as appropriate.
9. Lost or delayed parcels
If your parcel is late or lost, contact us and we will work with the carrier to resolve it.
10. Customs, duties and taxes
For international orders, import duties, customs fees and taxes are the buyer’s responsibility.
11. Delays
Weather, carrier delays and material or equipment problems can affect delivery. We will keep you informed if your order is delayed.
12. Local pickup
Local pickup in San Jose is available by arrangement.
13. Contact
Email info@printazora.com or WhatsApp +1 (347) 397-3085.
Last updated: October 2026